Shipping cost
Orders from 399.000d qualify for free standard shipping. Smaller orders show the shipping charge before the final payment action.
Delivery time
Standard delivery usually takes 3 to 5 business days after dispatch. Product Pages may show a more specific estimate when stock and destination information are available.
Tracking
When the order is dispatched, AURA sends a tracking reference to the email used at checkout. Tracking can take several hours to update after the parcel enters the carrier network.
Delays
High demand, weather, carrier capacity and local access can affect delivery. If a shipment has not updated for an unusual period, contact AURA Support with the order number.
International shipping
International availability, duties and taxes depend on destination. Any additional cost must be shown before payment or explained before the order is accepted. AURA does not present unexpected duty charges as free shipping.
Questions
Use the Contact Page for order specific help or read the FAQ for common delivery questions.