Operational Page
QUESTIONS.
CLEAR ANSWERS.
Shopping, shipping, returns, camera privacy and AURA Smart Mirror.
It is an optional browser based camera feature that aligns a transparent garment layer to tracked upper body landmarks. It is designed to help compare colour and broad proportion.
No. It is not a measurement system or cloth physics simulation. Use fit notes and garment measurements for size. Use the live view as an additional visual reference.
No. Every product remains available through the normal product journey. Camera use is optional.
AURA is designed to process the camera locally in the browser where supported. The live feed is not uploaded by this static site.
Use the photo upload fallback and Adjust Fit controls. You can also close the feature and continue shopping normally.
You can request a return within 14 days of confirmed delivery if the item meets the return conditions.
Standard shipping is free for orders from 399.000d. Other orders show the charge before payment.
Yes when the replacement size is in stock. If it is unavailable, AURA can offer a refund or another option.
It is a connected retail concept for physical stores. A shopper can scan a rail tag, explore looks, check stock and continue the saved cart on a phone.
Use the Contact Page or email hello@aura.io.vn for shopping, order, return, technical or retail questions.